We are currently offering FREE standard delivery UK-wide (priority delivery is available for an additional £3). We don’t deliver outside of the UK for environmental reasons.

 

Order confirmation

When you place your order, you will receive an automated email from us with your order details/receipt. This won't be included in the box, so if you're ordering a gift, don't worry about there being any pricing info shared.

We will process orders that are placed on a bank holiday or weekend the next working day.

The last order date for guaranteed delivery before Christmas is 18th December 2020.

 

How will my beer be delivered?

London orders will be delivered by bike, by Pedal Me. If you're not home when they try to deliver, they will leave your parcel with a neighbour or try again the following working day. They will leave you a card so you know.

Orders for delivery outside of London will be looked after by BeerHunter, who use Yodel. Look out for an email from Yodel with your tracking ID. You can follow or reschedule your order if you need to by entering the tracking ID here: www.yodel.co.uk/track/

 

When will my beer arrive?

Standard delivery is 3-5 working days. Priority delivery is 1-2 working days (please order by midday to receive your order the following day, though it may take slightly longer around Christmas).

We deliver Monday to Friday. If you require a delivery on Saturdays, Sundays or public holidays please contact us.

Please note that Yodel and PedalMe will only attempt re-delivery twice, then they'll return the beer to us. If this happens, we may have to charge additional delivery costs.

If you need us to leave your delivery with someone else, please let us know as soon as possible.  

 

Will I need to show ID?

There must be an adult over the age of 18 is at the delivery address to sign for receipt of the goods.

PedalMe and Yodel may request ID if they're unsure of the age of the recipient (please don't be offended, one day it will make you smile). If they're not able to verify the age and identity of the recipient, we may have to cancel the delivery.

We can't refund orders made by minors (hope the kids don't learn to order beer via Siri).

 

Can I order to a communal building?

If you're ordering to an multi-occupancy office, Yodel and PedalMe can only deliver to the ground floor reception. Please make sure your location in the building is included in the address to help your building reception. Once the parcel is accepted into the building, we can't take responsibility for it being delivered to the correct desk or floor.

Please provide your mobile number during the ordering process to help in case of any problems.

 

Don't get smashed

We want to ensure that all our beer gets to you in perfect condition. Please let us know if any arrive damaged. If possible, please share a photo so we can investigate what happened.

We'll exchange or refund products that are not fit for consumption. We can't exchange or refund beers that are simply not liked, but we're confident you'll enjoy our beer anyway.

We can't compensate for indirect costs, such as loss of profit. Though if you're planning to sell our beer, get in touch and we can chat about you becoming a Toast stockist.

 

Please store your beers safely (cool, preferably chilled) and drink responsibly. Bread shouldn't be wasted and neither should you. Cheers